Repute legal
Acceptable Use
Rules for using Repute responsibly, lawfully, and only for legitimate visitor-management operations.
Last updated: June 2026
Allowed use
Repute may be used by authorized organizations, managers, and staff to record, retrieve, and manage visitor-management data for residential buildings, facilities teams, security desks, owner associations, property managers, and related operational purposes. Use must be tied to a genuine building-access, visitor-safety, incident-response, delivery, maintenance, or facility-management need.
Prohibited use
You may not use Repute for unlawful surveillance, harassment, discrimination, stalking, profiling unrelated to visitor operations, credential sharing, unauthorized access, scraping, spam, malware, reverse engineering, security testing without written approval, collecting unnecessary information, or collecting information without a legitimate operational basis.
Account responsibility
Customer organizations are responsible for assigning access only to authorized people, removing access when roles change, training guards and managers, supervising account use, maintaining accurate building and unit data, and ensuring their users follow applicable laws, tenancy rules, community policies, employment policies, and building-specific visitor procedures.
Visitor interaction
Customers and their staff must treat visitors respectfully and must not use Repute to coerce, mislead, shame, intimidate, or unlawfully refuse access. Repute is an operational record system; it does not replace human judgment, building security procedures, police instructions, emergency procedures, or legal obligations.
Enforcement
We may suspend, restrict, rate-limit, investigate, or terminate access if we reasonably believe the service is being misused, abused, attacked, used unlawfully, used in a way that creates legal or security risk, or used contrary to these terms or a customer agreement.